Frequently Asked Questions
Ordering and delivery
This is automatically sent to your email address when you place an order. If you haven’t received your order confirmation within 24 hours, please get in touch at contact@Petsofworld.com Or Via Instagram @Petsofworld.official just in case there’s a problem with your order. Please check your mailbox’s spam or junk folder before contacting in case the order confirmation has been diverted there.
- We aim to dispatch all orders within 1-3 days. Once your order is out for delivery you can follow the below guide for the estimated shipping times:
UK & EUROPE |
7-14 working days |
USA & CANADA |
7-20 working days |
ASIA-AUSTRALIA |
7-20 working days |
SOUTH AMERICA |
10-20 working days |
REST OF WORLD |
10-30 working days |
Shipping costs depends on Your location. Also it is Calculated At checkout Please Proceed to Checkout To get The Full price of Delivery to your location.
Returns
If for any reason you would like to return your unused item, please email us and we'll work with you on refunding your purchase. Note: we are unable to cover the shipping costs from your location to ours for any exchanges or returns, and we are not able to offer refunds of the original shipping cost for returns. But we do offer completely free shipping back to you for exchanges!
- You heard it right the first time, there is no catch! If your item has any sort of error or even if you just don't like it, we'll refund you no questions asked!